PRIVACY STATEMENT

1. WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as a part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse through our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

2. CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, contact us at ecomsales@surgicaldeal.in to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information.

3. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4. COOKIES

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not. If the shop has a password, this is used to determine if the current visitor has access.

5. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

6. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

7. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at ecomsales@surgicaldeal.in

8. RETURNS/REFUNDS

The following general returns and refunds policy is applicable to all products sold on surgicaldeal.in. We will accept Return and Refund/Replacement within the applicable return window of 2-3 days ONLY in these cases:

  • If the product is damaged or broken
  • If the product is not working
  • If we have delivered any wrong product in terms of color, size etc.

Products that are returned must be in their original condition in the original manufacturer’s packaging/box as delivered to you and the price tags must be intact.